Why haven’t I received the results email?
How to retrieve your Sound Scouts results report by email.
A results report is only emailed if an email address was entered during session setup.
If you did not enter an email address, or entered an incorrect one, you can request a resend:
- Open the app and go to Past Sessions.
- Tap the child’s or player’s name.
- Tap Resend and enter the email address you would like the report sent to.
If the email does not arrive after a few minutes, check your spam or junk folder.
