Skip to content

Why can’t I buy a session?

Troubleshooting in-app purchase problems on iOS and Android.

Are you connected to the internet?

An internet connection is required to make in-app purchases from the App Store or Google Play.

Have you turned off parental controls?

Sound Scouts is rated 12+ on the App Store. If you have parental controls or in-app purchase restrictions enabled, you may need to disable them before purchasing.

If you are using a school or organisation device, contact your IT department for assistance.